Best Contact Center
for Startups

Best Contact Center
for Startups

Looking for the best contact center for a growing startup?


Minute Call combines offshore agents and AI-powered CX to scale your customer service - without hiring in-house.

CX Outsourcing for Startups - from AI automations to offshore agents, we run your support.


  • CX systems implemented & optimized

  • AI workflows that actually save time

  • Offshore agents from LATAM & Asia - up to 60% cheaper

Book a 15min intro call

Why Outsource Customer Support?

⚡ Save up to 60% on costs with offshore agents.

🚫 No headaches about hiring, absences and turnover.


🎯 Handle spikes and weekends without burning your core team.

🤖 Scale fast internationally.

🧠 Combine with AI to resolve more tickets, faster.

Why Outsource Customer Support?

⚡ Save up to 60% on costs with offshore agents.

🚫 No headaches about hiring, absences and turnover.


🎯 Handle spikes and weekends without burning your core team.

🤖 Scale fast internationally.

🧠 Combine with AI to resolve more tickets, faster.

🌍 Offshore Customer Support - Done Right

Offshore Customer Support - Done Right

🌍 Offshore Customer Support - Done Right

We source agents from LATAM and Asia, with experience in e-commerce, retail, and telecom. Every agent is trained in your tools (Zendesk, Intercom, Gorgias…) before starting.

We source agents from LATAM and Asia, with experience in e-commerce, retail, and telecom. Every agent is trained in your tools (Zendesk, Intercom, Gorgias…).

01

01

Flexible scheduling (24/7, night shifts, part-time, weekends).

Flexible scheduling (24/7, night shifts, part-time, weekends).

02

02

Monthly plans. No long-term contracts.

Monthly plans. No long-term contracts.

03

03

Transparent pricing starting at 9.9€/hour

Transparent pricing starting at 9.9€/hour

Book a call

CX Systems & AI Automation

CX Systems & AI Automation

CX Systems & AI Automation

We implement and optimize support systems like Zendesk, Intercom, or Gorgias. What we do:


✔️ Set up and customize your CX system

✔️ Create AI-powered workflows to auto-route, tag, summarize, or reply

✔️ Integrate with CRMs and internal tools

✔️ Deploy AI agents to resolve tickets end-to-end


Automate 30–50% of the tickets resolution, onboard faster, and scale without the stress.

Use Cases

Use Cases

Scale from 1 agent, ni minimums, with monthly plans.

  • Tickets resolution

  • Post-sale support (billing, collections, returns)

  • Back-office (KYC, moderation, tagging, data annotation)

  • Phone, call follow-ups


Finally, a Contact Center for startups. Live chat, email, phone, socials - we deliver what you need.

Use Cases

Scale from 1 agent, ni minimums, with monthly plans.

  • Tickets resolution

  • Post-sale support (billing, collections, returns)

  • Back-office (KYC, moderation, tagging, data annotation)

  • Phone, call follow-ups


Finally, a Contact Center for startups. Live chat, email, phone, socials - we deliver what you need.

Case Study: How we reduced response time 7× at Leocare

Case Study: How we reduced response time 7× at Leocare

150,000+ customers | B2C Insurtech | France

Leocare was onboarding 10,000+ new customers per month with inefficient workflows and an average response time over 24h—hurting retention, CAC, and Google reviews.

👉 What we did
• Implemented a new CXM with AI-powered chatbots and automation
• Introduced advanced analytics to monitor agent performance
• Provided a hybrid team: fixed + flexible offshore agents for demand spikes
• Used an AI Knowledge Base to speed up training

🚀 Results
• Average response time cut from >7h to 18min
• CSAT increased by 45%
• Retention up 21% thanks to faster counter-offers
• 13% increase in customers with multiple insurance products (cross-sell boost)

Case Study
How we reduced response time 7× at Leocare

150,000+ customers | B2C Insurtech | France

Leocare was onboarding 10,000+ new customers per month with inefficient workflows and an average response time over 24h—hurting retention, CAC, and Google reviews.

👉 What we did
• Implemented a new CXM with AI-powered chatbots and automation
• Introduced advanced analytics to monitor agent performance
• Provided a hybrid team: fixed + flexible offshore agents for demand spikes
• Used an AI Knowledge Base to speed up training

🚀 Results
• Average response time cut from >7h to 18min
• CSAT increased by 45%
• Retention up 21% thanks to faster counter-offers
• 13% increase in customers with multiple insurance products (cross-sell boost)

Great Price. Risk-Free.

Great Price.
Risk-Free.

Great Price. Risk-Free.

These are prices for offshore staff - for onshore or nearshore, please reach out.

An employee with a 25k salary is costing your company +18€/h.
These are prices for offshore staff - for onshore or nearshore, please reach out.

1-3 Agents

11.9€

/hour

Month to month

7-day notice to cancel

Combine it with Flex

Quality Assurance

Weekly reporting

4-6 Agents

10.9€

/hour

Month to month

7-day notice to cancel

Combine it with Flex

Quality Assurance

Weekly reporting

>7 Agents

9.9€

/hour

Month to month

7-day notice to cancel

Combine it with Flex

Quality Assurance

Weekly reporting

EXPRESS

15.9€

/hour

1-day minimum duration

48h notice to cancel

Ready within 24h

Quality Assurance

Weekly reporting

Book a call